Privacy Policy.

1. Purpose and scope

This Privacy Policy explains how Market Grow hub handles personal information when you visit this website, choose analytics preferences, call the business, or begin an enquiry through WhatsApp. It applies to this website and the current enquiry pathways. A separately signed client agreement, campaign platform, or client-controlled system may require additional notices.

2. Who controls the information

Market Grow hub is the service provider that determines the purpose of the website’s enquiry and communication activities. For those activities, Market Grow hub may act as the organisation responsible for deciding why and how personal information is used. WhatsApp, Meta, the hosting provider, and any analytics provider may process information under their own terms and privacy notices.

3. Information and collection points

4. Why information is used

Market Grow hub may use information to respond to an enquiry, understand the requested service, communicate about a potential or active engagement, prepare a proposal, provide contracted work, protect the website and communications, remember privacy choices, understand aggregate site usage after consent, maintain business records, resolve complaints, and comply with applicable legal obligations.

5. Consent and choice

You choose whether to continue from the enquiry form to WhatsApp. Optional analytics is not intended to load until “Accept analytics” is selected. You may choose “Essential only.” Where processing relies on consent, you may withdraw that choice by resetting cookie preferences, changing browser settings, or contacting Market Grow hub. Withdrawal does not automatically affect processing already completed before the request or information that must be retained for a valid legal or contractual reason.

6. WhatsApp direct conversations and third-party processing

Market Grow hub uses an optional WhatsApp link to help prospective and active clients move from general website information to a direct person-to-person conversation with the service team. Visitors can ask questions, explain their business context, clarify a possible scope, and—where both parties agree—arrange a voice call, video meeting, or in-person discussion. WhatsApp is a communication route; it does not guarantee an immediate reply, a meeting, service availability, or acceptance of an engagement.

When you select “Open WhatsApp chat,” your browser opens WhatsApp and prepares a message. The website does not send that message automatically. Information is transferred only if you choose to continue or send it in WhatsApp. WhatsApp and Meta may then process your phone or account details, profile information, message contents, attachments, timestamps, device information, network metadata, and related records under their own privacy, security, retention, and international-processing terms. Market Grow hub receives the information you send in its WhatsApp account, but this website does not store the WhatsApp conversation in an application database.

Using WhatsApp is optional. You may instead email info@marketgrowhub.com or call +91 98989 89889. WhatsApp and Meta are independent third-party providers; Market Grow hub does not control their platform, availability, security, retention, or policy changes and does not claim affiliation, endorsement, or partnership. Do not send passwords, one-time passwords, UPI PINs, card details, or other authentication credentials in routine chat.

7. Sharing and service providers

Information may be shared only where reasonably necessary with communication providers, hosting and infrastructure providers, analytics providers selected after consent, professional advisers, authorised contractors working under appropriate instructions, government or law-enforcement authorities where legally required, or a successor in a legitimate business reorganisation. Market Grow hub does not state that it sells personal information, and the current website is not designed to sell visitor data.

8. Cross-border processing

Some website hosting, analytics, and communication providers may process information on infrastructure located outside India. Their processing is governed by their own terms, safeguards, and applicable law. Market Grow hub should review provider contracts and transfer requirements as the Indian data-protection framework continues its phased implementation.

9. Retention

The website does not maintain an application database for enquiry-form fields. Information received through WhatsApp, calls, proposals, or active client work may be kept only for as long as reasonably needed to respond, evaluate or perform an engagement, maintain necessary business and accounting records, resolve disputes, enforce agreements, protect rights, or satisfy applicable law. Retention may vary by record type. Information should be securely deleted or anonymised when the relevant purpose and any valid retention requirement end.

10. Security

Market Grow hub intends to use reasonable administrative, technical, and organisational measures appropriate to the information handled, including access control, account security, provider review, secure devices, updates, and incident response. No internet transmission, third-party platform, or storage method can be guaranteed completely secure.

11. Your requests and rights

Subject to applicable law and the phased commencement of India’s data-protection framework, you may ask for information about processing, correction of inaccurate data, completion or updating of data, deletion where appropriate, withdrawal of consent, or grievance review. Market Grow hub may need to verify identity and may retain information where another lawful requirement applies. Requests should be answered within the period required by applicable law.

12. Children

The website and agency services are intended for business users and are not directed to children under 18. Market Grow hub does not knowingly design this enquiry experience to collect children’s personal information. A parent or lawful guardian who believes a child has provided information should contact Market Grow hub.

13. Updates

This Policy may be updated when website functionality, providers, business details, services, or applicable law change. The effective date at the top should be revised when material changes are published.

14. Regulatory references

This working draft was informed by India’s Digital Personal Data Protection Act, 2023 , the notified DPDP Rules, 2025 , and the continuing Indian privacy regime during phased implementation. References do not mean the website has been certified by any authority.